General Complaint or Escalation Letter – Written for You

If you have already complained and are being ignored, dismissed, or passed between departments, this service helps you escalate the matter properly.

You provide the background and copies of any previous correspondence.

RespondRight drafts a clear, firm escalation letter setting out the issue and what you are seeking.

The letter is written in plain English and structured to demand a proper response.

This service is suitable for:

• Follow-up complaints

• Escalating unresolved disputes

• Poor handling of earlier complaints

• Final warnings before further action

• Complaints to senior management

What you receive:

• One professionally written escalation letter

• Tailored to your specific situation

• Delivered by email

• Ready to copy, send, email or post

What this is not:

• This is not legal advice

• This does not replace a solicitor

• No outcome is guaranteed

This service helps you restate your position clearly and firmly, increasing the chance of a meaningful response.

If you are unsure how to escalate without making things worse, this gives you a strong, confident next step.

If you are unsure how to escalate without making things worse, this gives you a strong, confident next step.

After purchase, you will be asked a short set of questions so we can write your letter accurately.