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Consumer Rights Letter – Written for You
£10.00
If you have purchased goods or services that are faulty, not as described, or not fit for purpose, this service helps you raise the issue properly.
You provide details of what you bought, what went wrong, and how the business responded.
RespondRight drafts a clear, firm consumer rights letter setting out the problem and what you are seeking.
The letter is written in plain English and structured to reference the correct consumer standards.
This service is suitable for:
• Faulty or damaged goods
• Products that fail on first use
• Services not delivered as agreed
• Refunds wrongly refused
• Disputes with retailers or service providers
What you receive:
• One professionally written consumer rights letter
• Tailored to your specific situation
• Delivered by email
• Ready to copy, send, email or post
What this is not:
• This is not legal advice
• This does not replace a solicitor
• No outcome is guaranteed
This service helps you state your position clearly and confidently, increasing the chance of a proper response.
After purchase, you will be asked a short set of questions so we can write your letter accurately.